IMPORTANT NOTICE: The Jet Tec office will be closed from 12pm on 21st December and re-open on 2nd January

What is a remanufactured cartridge?

A remanufactured cartridge starts its life as an original cartridge which has been collected through our recycling scheme. Thoroughly cleaned using our innovative in-house methods to remove any remaining ink, each cartridge is then inspected, refilled and tested before being repackaged to leave the factory.

Why should I buy Jet Tec inks over original manufacturer inks?

There are a number of reasons; the main reasons are Quality, Reliability, Extra Life and Price!

I’ve heard that remanufactured inks may block my print heads?

This may be the case with some of our competitors. This is mainly down to the fact that air gets inside the ink cartridge at the manufacturing stage. At Jet Tec we undertake a unique process to avoid this, resulting in a very a low return rate, less than 0.3%.

Can remanufactured consumables damage my printer?

No. Our cartridges are designed to fit your printer. Unless a cartridge is forced or installed wrongly you should have no problems with any of our cartridges.

Will Jet Tec remanufactured products invalidate my printer guarantee?

Your manufacturer’s guarantee may be void, please check the documentation that came with your printer. However, we are so confident about our product that we offer a full 100% 2-year guarantee on our products and your printer is covered if it is damaged by our inkjets.

Will the colours be as bright as the original manufacturer cartridges?

The simple answer is YES! We have 30 years’ experience and have perfected our inks and powders to give rich, vibrant, long-lasting prints. (However, the settings you use for your printer and the correct paper will make a huge difference to your print.)

Does a Jet Tec product last as long as an original product?

A Jet Tec cartridge will print at least the same amount, and in some cases more than the original branded product. This benefits the consumer and the environment, as the cartridge not only contains extra ink but is also made from recycled materials, therefore printing for longer and reducing waste.

Our Laser Toner cartridges are filled with the same amount of toner so you will not experience any loss of pages.

What is Extra Life?

Extra Life is quite simply a process of filling the cartridges with more ink at the remanufacturing stage than when originally filled as an original cartridge to help ensure the cartridge is more efficient than the original cartridge. This consequently offers excellent value for money as remanufactured cartridges are also cheaper than an OEM.

I have already tried a compatible or remanufactured product before and was not happy with the result!

We would simply say; you haven’t tried a Jet Tec remanufactured cartridge yet! Jet Tec has been in the industry for more than 30 years developing innovative technology to provide the very best of remanufactured products. We are so confident in our methods, you’ll find it difficult to spot the difference between an OEM and a remanufactured Jet Tec product. We are passionate about our products, process and our customers.

What happens if I have a problem with your product?

The first place to visit is our support website, www.inksupport.info.

If you cannot find the solution for you, we recommend that you call us for some technical advice. If we are unable to correct the problem, we will then direct you to the store where you purchased the product for an exchange.

Where are your inks and toners made?

All of our inks and toners are remanufactured in our UK factory in Lincolnshire. Employing over 200 people in the UK, this results in wages going back in to the UK economy.

What are you doing to help the environment?

We care about the environment and are committed to ensuring our business activities have minimal impact on the environment. Through our sister company, The Recycling Factory, we collect and recycle over 500,000 ink cartridges and laser toners each month. All of our packaging is environmentally friendly using recycled plastic and recyclable card, dramatically decreasing the amount of waste going to landfill.

We are constantly updating and improving our efficiency and have recently invested over £1 million for a new light, energy saving roof for the 10,000m2 factory.

Have Jet Tec won any awards or recognition for their products?

Yes, we have won many and continue to do so. You can view all our certifications here.

We are the UK leaders in remanufactured ink and toner cartridges
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